SMS Terms and Conditions

SMS Messaging Program

Slow Bread Hawaii offers SMS text message notifications to customers who opt-in to receive updates about their orders. This program is designed to keep you informed about your order status and pickup details.

Types of Messages

When you opt-in to receive SMS notifications from Slow Bread Hawaii, you may receive the following types of messages:

• Order Confirmations: Confirmation that your order has been received and is being processed
• Production Updates: Notifications when your bread batch is in production
• Pickup Notifications: Alerts when your bread is ready for pickup
• Pickup Reminders: Reminders about your scheduled pickup time and location

How to Opt-In

You can opt-in to receive SMS notifications from Slow Bread Hawaii by:

• Checking the SMS opt-in box during the checkout process on our website (slowbreadhawaii.com)
• Providing your mobile phone number and explicitly agreeing to receive SMS messages

Important: By checking the opt-in box, you explicitly consent to receive SMS messages from Slow Bread Hawaii at the mobile number you provide. Opting in to SMS messages is optional and not required to place an order.

Message Frequency

Message frequency varies. You can expect to receive 1-3 messages per order, depending on your order status and pickup timeline. We only send messages related to your specific orders and do not send promotional or marketing messages unless you separately opt-in to such communications.

Costs and Charges

Supported Carriers

Our SMS program is supported by major U.S. carriers including:

AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, Metro PCS, U.S. Cellular, Virgin Mobile, and other major carriers.

Carriers are not liable for delayed or undelivered messages.

Help and Support

For help with SMS messages, text HELP to our SMS number.

You will receive a response with instructions and contact information for customer support.

You can also contact us directly:

How to Opt-Out (Unsubscribe)

Privacy and Data Use

We respect your privacy and are committed to protecting your personal information, including your mobile phone number.

We do not share, sell, rent, lease, or otherwise distribute your SMS opt-in data or mobile phone number to third parties for their marketing purposes.

Your mobile number will only be used to:

• Send you order-related SMS notifications that you have opted-in to receive
• Contact you about your orders if necessary
• Comply with legal obligations

For more information about how we collect, use, and protect your personal information, please see our Privacy Policy.

Changes to SMS Program

Slow Bread Hawaii reserves the right to modify or discontinue the SMS notification program at any time. We will make reasonable efforts to notify active subscribers of any material changes to these SMS Terms. Your continued participation in the program after changes are posted constitutes acceptance of the modified terms.

Disclaimer

While we strive to provide timely and accurate SMS notifications, Slow Bread Hawaii is not responsible for:

• Delayed or undelivered messages due to carrier issues or technical problems
• Charges from your mobile carrier for text messaging
• Device compatibility issues
• Any damages resulting from reliance on SMS notifications

Contact Us

If you have any questions about these SMS Terms and Conditions or our SMS program, please contact us: